PROGRAMS & SERVICES

    - Program Overview

SU Group LLC does not repair any equipment directly, and has no vested interest in any manufacturer’s equipment or in any service vendor. By specializing in equipment maintenance management, we know the appropriate market costs of preventative maintenance and repair for virtually every piece of equipment. We are experienced at managing the repair process effectively and efficiently, thereby maximizing our client’s maintenance dollar and minimizing the amount of time spent on administrative details.

Due to the cumbersome task of compiling mass amounts of data on current maintenance delivery systems within a large organization, SU Group LLC provides the resources consisting of our own employees to do a complete analysis of the organization’s current expenditures including:

• Pre-paid equipment maintenance contracts
• Time and materials costs
• On-site or in-house repair staff
• Equipment currently under manufacturer’s warranty.

Once completed, a comprehensive program model for a new system is developed. Depending on the data retrieved, the program model may include a number of different approaches to various equipment types. This may include a combination of:

• A “risk transfer” approach
• Cost reduction models, or
• Third party administration options.

In summary, with any one of SU Group LLC's programs, the Client will enjoy:

• Superior coverages
• A fixed annual budget
• Improved controls and efficiencies
• On-going management reporting
• Cost savings range of 15-30% less than traditional equipment maintenance contracts.

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