SU Group - programs & services - comparative analysis

PROGRAMS & SERVICES

- Comparative Analysis

Traditional
Maintenance
Contracts

SU Group LLC's
Programs

COM-TEC©

CENTRAL DISPATCH
(TELESERVE™)

Corrective Maintenance

Repair Labor
Yes

Yes

Yes

Parts
Yes

Yes

Yes

Travel
Yes

Yes

Yes

Taxes
Yes

Yes

Yes

Preventative Maintenance Inspections
Yes

Yes

Yes

Repair Costs Caused By:

Power Surges
No

Yes

Yes

Air Conditioning Failure
No

Yes

Yes

Human Error
No

Yes

Yes

Services For Scheduled Equipment

Tagging and Inventory
No

Yes

Yes

Work Order Process
No

Yes

Yes

Direct Vendor Pay
No

Yes

Yes

Management Reports
No

Yes

Yes

Engineering Support

Repair or Replace Option
No

Yes

Yes

Future Equipment Purchase Solution
No

Yes

Yes

Sourcing Alternate Services and Parts
No

Yes

Yes

Rental of Substitute Equipment
No

Yes

Yes

Overtime Costs (7 Days/24 Hours)
No

Yes

Yes

In-House Reimbursement for Repairs
No

Yes

Yes

Account Executive Program
No

Yes

Yes

Common Program Anniversary Date
No

Yes

Yes

Guaranteed Budget
No

Yes

Yes