|
|
Traditional
Maintenance
Contracts |
COM-TEC© |
Central Dispatch
(TELESERVE™) |
|
Corrective Maintenance: |
|
|
|
|
· Repair Labor |
Yes |
Yes |
Yes |
|
· Parts |
Yes |
Yes |
Yes |
|
· Travel |
Yes |
Yes |
Yes |
|
· Taxes |
Yes |
Yes |
Yes |
|
PM Inspections: |
Yes |
Yes |
Yes |
|
Repair Costs Caused By: |
|
|
|
|
· Power Surges |
No |
Yes |
Yes |
|
· Air Conditioning Failure |
No |
Yes |
Yes |
|
· Human Error |
No |
Yes |
Yes |
|
Services For Scheduled Equipment: |
|
|
|
|
· Tagging and Inventory |
No |
Yes |
Yes |
|
· Work Order Process |
No |
Yes |
Yes |
|
· Direct Vendor Pay |
No |
Yes |
Yes |
|
· Management Reports |
No |
Yes |
Yes |
|
Engineering Support: |
|
|
|
|
· Repair or Replace Option |
No |
Yes |
Yes |
|
· Future Equipment Purchase Solution |
No |
Yes |
Yes |
|
· Sourcing Alternate Services and Parts |
No |
Yes |
Yes |
|
Rental of Substitute Equipment: |
No |
Yes |
Yes |
|
Overtime Costs (7 Days/24 Hours): |
No |
Yes |
Yes |
|
In-House Reimbursement for Repairs: |
No |
Yes |
Yes |
|
Account Executive Program: |
No |
Yes |
Yes |
|
Common Program Anniversary Date: |
No |
Yes |
Yes |
|
Guaranteed Budget: |
No |
Yes |
Yes |